Business Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
The NSFP Office is open from 8 AM until 5PM, Monday through Friday. However, we are doing our part to protect the university community by practicing distancing and limiting face-to-face meetings, with meetings continuing to remain in the virtual setting.
Please feel free to call our office Monday through Friday from 9 AM until 12 PM, and 1 PM until 4:30 PM, EST. Our NSFP Student Leaders are ready to help you with general questions.
For questions outside of the operating hours, please email newstudents@unc.edu for help or families@unc.edu. We will work to respond to all emails within 3-4 business days.
We look forward to assisting you!
As always, we are concerned about the health and welfare of every member of the Carolina community. Please bookmark the Carolina Together website and check back regularly for updates. We will also continue to share important updates with families as we have them. A hotline has been setup for any questions regarding the changes in campus operations due to COVID-19.
This page contains Policies, Procedures, and Standards applicable to New Student & Family Programs at UNC Chapel Hill. Additional policies can be found on the UNC Policies website.
For an in-depth look at our policies, please click the links below.
First-Year Orientation Fees & Payments
