The University of North Carolina at Chapel Hill
New Student and Family Orientation Registration is Open for Summer 2026

Transfer Student Orientation FAQs

Below are commonly asked questions about Transfer Student & Family Orientation. For any additional questions please contact our office, New Student & Family Programs by email: newstudents@unc.edu

New Student and Family Orientation Fees

HOW DO I SIGN UP FOR ORIENTATION?

Students can log into the reservation system and register themselves (along with any guests) at: cfapps.ovcsa.unc.edu/dsa/orientation

Why are there fees for Orientation?

New Student & Family Programs does not receive funds from the State or UNC-Chapel Hill. Orientation operates on a self-sustained budget and must cover all related expenses for each participant.

Why do I have to pay a late fee/change fee?

In order to ensure a smooth program, participation numbers are confirmed with housing, dining, parking, advising and campus partners well-in advance of the program and changing the guarantee numbers can impact program fees.  

Why are there no refunds within 10 business days of the program?

In order to ensure a smooth program, participation numbers are confirmed with housing, dining, parking, advising, and campus partners well-in advance of the program and changing the guarantee numbers can impact program fees. If your initial guest is no longer able to attend Orientation, please inform NSFP and we are happy to update the reservation with a different guest name to attend in the initial guest’s place. 

I am a confirmed Covenant Scholar. How do I complete my Orientation reservations?

All Covenant Scholars have the following fees waived: the student reservation, ONE guest reservation, and early arrival for ONE student.  You should not pay these fees if you are a Carolina Covenant Scholar. If you have already paid these fees, email newstudents@unc.edu and request a refund of these applicable fees.  In addition, you are also eligible for one registered guest to have hotel accommodations (one room only) for the night of orientation as well as the night prior if necessary for travel. The guest must be registered to attend orientation and your hotel request information for them must be requested at least two weeks prior to attending Orientation to receive the hotel accommodations. Due to the high demand for hotel accommodations in the summer, if these deadlines are not met we will be unable to provide a hotel accommodation for your guest and they will be expected to make those arrangements and cover costs accordingly.

Why are there different prices for multiple guests? 

The first-guest reservation for Transfer Orientation includes 2 meals (breakfast & lunch), Carolina Family Calendar (one per family), staffing, facility usage, parking. Each additional Orientation guest reservation includes 2 meals, staffing, and facility usage, among other resource costs.  

How can I pay my balance for Orientation?

You can make your initial payment or pay for requested changes online via Visa or MasterCard.  Login to your Orientation reservation using your ONYEN and Password and click through to find the Pay My Balance button.  Do not send credit card information via email, online chat, or over the phone; you may only make payments online.  

Why do I have to pay a fee if we do not show up for our initial session?

 In order to ensure a smooth program, participation numbers are confirmed with housing, dining, advising, and campus partners well-in advance of the program. The program operates on a self-sustained budget and does not get reimbursed for the students and families that decide not to attend. Therefore, you will have to pay your food and housing cost again to participate in a new session. 

Orientation Program Requirement and Schedule Length

Is Orientation mandatory? Do I have to attend all sessions of the program?

Yes, Orientation is required for all new transfer-year students. All components of the orientation program are required. Transfer students attend a 1-day on-campus session. Participants should not plan for outside activities during the program (such as meeting a friend for lunch, dinner, team practice, etc.) Orientation activities such as small groups, academic information session, etc. are not able to be requested, switched or rescheduled.

Is Orientation mandatory for Parents/Family?

While Family Orientation is optional, all transfer parents and families are invited and strongly encouraged to attend Family Orientation. In a concurrent Family Orientation program, guests will hear from numerous faculty, university administrators, and deans about how to partner with the University to support students toward graduation. We welcome and encourage family members and guests to attend Orientation and learn about how to get involved as a Carolina family member and maximize the Carolina experience. 

How long is Orientation?

Transfer students attend a 1-day on-campus session from times TBD. Orientation activities such as small groups, academic information sessions, etc. are not able to be requested, switched or rescheduled.

Is it better to attend Orientation earlier in the summer?

Students should select the Orientation program that works best for their schedule. As a Transfer student, you may connect with an Academic Advisor once you officially confirm your enrollment & your enrollment deposit processes. You can register for courses as soon as you accept your offer of admission and when your registration link is available in ConnectCarolina. 

Accessibility

My guest (or student) requires accessibility resources/services. How can I request those?

If a student or guest require accessibility services such as a sign language interpreter, dietary needs, wheelchair, housing accommodations, or additional resources please be sure to indicate the needs in the appropriate fields during the Orientation reservation application. Any accommodation requests for New Student Orientation need to be included on Orientation Registration submissions. Any additional requests after this must be communicated at least 15 business days prior to the session and cannot be guaranteed. For the academic year, students wishing to request accommodations should contact the University Compliance office (link). Depending on the circumstances, we may not be able to fulfill every request.

Supplemental Orientation Information

What upcoming deadlines should I be aware of?

To see next steps & deadlines for Transfer students, please visit the Transfer Enrollment Checklist.

How do I register for classes?

Visit advising.unc.edu. Go to “Incoming Students” then “Transfer Students” and scroll to find the Transfer Admitted Student Checklist, Preparing for This Fall section & Course Planning for Your First Semester. Plan to schedule a virtual appointment with academic advisors to review your academic requirements at Carolina.

Go to advising.unc.edu and follow the link “Appointment Scheduler.” It is important to start planning your coursework as soon as possible.

How can I order and receive my CCI computer?

All students can order their computer from the CCI program at cci.unc.edu. CCI will be able to ship the computers to you after you place your order. If you prefer to schedule a pickup for the computer, please email cciorders@store.unc.edu and they can schedule a pick up time for you. 

Please contact cciorders@store.unc.edu with any additional questions.

New Student and Family Orientation Registration is Open for Summer 2026

Incoming First Year Students should register by May 15.

Incoming, new Transfer Students should register by May 29.

Need help?

Email us at newstudents@unc.edu

Call during live phone hours:

Monday – Friday, 9 AM-12 PM or 1 PM-5 PM ET

 

Register Here

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